VALERIE HENDRICKS
Summary
Experienced administrative professional with a background in Marketing, Music and Film. Excels at prioritizing and completing multiple time-sensitive tasks simultaneously and independently. Effective and cooperative team-player with extensive experience in fast-paced office and remote environments. Highly adaptable and swift learner; skilled and knowledgeable in many different computer and online applications.
Skills
Data Cleaning
Event Coordination
Database Management CMS (Wiki)
Data Visualization
Strategic Planning
CRM & Customer Support
SQL Data Analysis
Project Coordination
Vendor Relations
Scheduling Coordination
Applications
G-Suite (Google)
Microsoft Excel
PostGRESQL
Tableau/PowerBI
Microsoft PowerPoint
Microsoft Word
Adobe CC (InDesign, Illustrator, PhotoShop, Premiere, Audition)
Salesforce
Freshdesk
HootSuite/Buffer
Raiser's Edge
CampaignMonitor
Experience
Administrative Assistant (Executive & Leadership)
Skillz
September 2021 - Present
Actively managed VP inbox and calendar in real time, as well as booking travel and accommodations, and coordinating corporate gift purchases. (Sept 2021 - Jan 2022)
Regularly coordinating with other internal EAs, external EAs and the recruiting team on scheduling of meetings, calls and interviews
Actively managed calendar scheduling, reservations, hiring interviews, travel accommodations, expense reporting, and external & team relationships for CFO. (Jan 2022 - March 2022)
Currently supporting the Chief Accounting Officer, VP of Developer/B2B, VP of Marketing Analytics & Technology, and VP of Brand Marketing with calendar scheduling, internal and external relationships, expense reporting, scheduling reminders, as well as any ad-hoc tasks as requested.
(Contract)
Interim Donor Engagement & Stewardship Coordinator
Seattle University
November 2019 - March 2020
Directly supporting the Senior Director of Development at the College of Science and Engineering, Office of Advancement as an Administrative Assistant.
Coordinating donor communication and acknowledgement material for the Dean of the College of Science and Engineering.
Routinely maintaining contact reports and donor engagement data via Raiser’s Edge.
Actively producing, editing and coordinating marketing campaign content for the college magazine.
Engaging and working closely with private and institutional donors and stakeholders to coordinate events, meetings and recruitment for new donors.
(Contract) Recruiting Coordinator
Amazon
April 2019 - August 2019
Actively scheduling phone screens and onsite interviews with various candidates in roles in a fast-paced, ambiguous and ever-changing environment.
Directly communicating, coordinating and updating both candidates, recruiting team and hiring stakeholders on schedules and candidate statuses.
Arranging travel, accommodations and interview rooms for candidates in various Amazon locations nationwide.
(Contract) Administrative Support II
Amazon Web Services
April 2018 - December 2018
Directly and actively supported the re:Invent team, Global Events & Marketing team, Event Customer Service team, and the AWS Executive team.
Efficiently organized communication, scheduling, signing and tracking of legal documents for over 1200 conference speakers.
Carefully managed confidential scheduling and venues for the AWS Executive team; liaison between the venue security, event security and executive assistants.
Continuously prepared agreements and negotiations for Legal, Finance and Visa review and signatory execution.
Effectively performed customer service communications via Freshdesk; main point-of-contact for bulk ticket purchasing totaling over $5.6million, visa documentation support, and customer transaction escalations.
Organized liaison and main point-of-contact for vendor relations, scheduling and solutions.
Engagement Coordinator
Food Lifeline
March 2017 - November 2017
Meticulously performed daily, weekly, monthly and ad-hoc data analysis, reporting, forecasting and visualization of volunteer and special event reports.
Successfully conceptualized, implemented and executed process improvements that have reduced call inquiries by 75% and increasing sign-up capacity by 40%.
Diligent maintenance and administration of proprietary volunteer database. Improved digital communication channels through effective content writing and marketing collateral.
Resourcefully performed technical troubleshooting and systematically improving volunteer conversion rate through removal of unsustainable variables in registration.
Supportive liaison between internal teams to expand and improve volunteer recruitment, donation matching and volunteer advocacy.
Proficiently coordinated, scheduled and supervised corporate group volunteer events both on-site and off-site.
(Contract) Engagement Coordinator
Food Lifeline
September 2016 - February 2017
Independently performed event scheduling, customer service, technical support, client engagement and database maintenance for Volunteer Engagement.
Competently performed session orientations and brief facility tours to volunteers and donor guests.
General Transcriptionist
Independent Contractor
January 2015 - March 2017
Accurately transcribing audio and video for various clients within a reasonable timeframe.
Proficiently adapting and formatting documents according to clients' standards, target market or end-user(s).
(Contract) Administrative Assistant
Moss Adams
July 2016 - August 2016
Conscientiously performed administrative support to Director of HR and People Team/Human Resources division.
Comprehensively trained on-boarding Administrative Assistant for smooth transition into role.
Responsibly established and organized logistical database of HR document inventory for People Team (HR).
Proactively performed bulk conversion and organization of department data.
Administrative Consultant
AssistantBase
February 2016 - November 2017
Providing online administrative support and training consultations with multiple businesses and multiple individual clients.
Efficiently coordinated and executed complex calendar scheduling and booking for clients. Independently performed market and industry feasibility research and reporting.
Reliably executed on-boarding for assistants of clients, and created comprehensive and customized training packets for new long-term assistants.
Provided vacation and holiday coverage for other administrative assistants.
Executive Assistant
Zirtual
April 2015 - January 2016
Proactively and independently managing administrative tasks of executives, executive teams and entrepreneurs.
Effectively organizing client databases and creating efficient workflows.
Creatively researching, curating, editing and producing data for presentations and documents.
Provided comprehensive one-on-one introductory consultations with new clients.
Simultaneously and productively managed multiple projects and events.
Past Clients
Pete Kim | CEO | MightyHive
Brenden Millstein | CEO | CarbonLighthouse
Raphael Rosen | President | CarbonLighthouse
Demetrius Henry | CEO | DigitalZero
Alex Epstein | President | Center For Industrial Progress
Missy Longshore | Founder | Longshore Consulting
Kyle Schmolze | Tech Lead | GroupMuse
Jennifer Wyne | Executive Director of HR | Moss Adams
Michelle Finet | Sr. Director of Development | Seattle University - Advancement
Education
Data Analytics | General Assembly | 2017
International Marketing | Post University | 2009 - 2013
Music Business | Houston Community College | 2007
Professional Recording Arts | The Art Institute of Vancouver | 2006
Entertainment Business - Film | University of British Columbia | 2006
L'Ecole Kwantlen Park Secondaire | High School | 2005